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In the real estate business, every conversation has the potential to lead to a closed deal. But how do you ensure that each conversation counts and translates into tangible results? 

That’s where Shilo.ai has come into play for me. 

For my real estate business, Shilo.ai has quickly become an irreplaceable asset. 

Here's how Shilo.ai is helping us, and why it should be a top consideration for real estate professionals looking to enhance their performance and client satisfaction.

As Shilo’s CEO, Justin Benson, says, “It’s been fun to see Shilo pave the way for agents and teams to be more productive and profitable than ever before. Our promise is to continue equipping Shilo to future-proof your business so you can focus on building the business of your dreams.”

1. Why I Chose Shilo.ai

shilo.ai real estate artificial intelligence

With the AI in Real Estate market expected to reach $1,803.45 billion by 2030, growing at a 35% CAGR (Maximize Market Research), adopting advanced AI tools has become more important than ever. Shilo.ai distinguishes itself by offering AI technology specifically designed for real estate professionals, providing deep, intuitive, and impactful insights.


Trained on millions of calls and best practices, Shilo sets a new standard, guiding my team to excel in a competitive landscape. It's more than software—it's a transformative tool preparing us for the future of real estate.


“Imagine an AI that knows real estate as well as you do—capable of understanding the nuances of lead conversion, transaction details, and client satisfaction like no other,” Benson explains. “Shilo goes beyond the ordinary, acting as your personal sales coach trained on millions of hours of real estate calls.”


Unlike other AI tools that just skim the surface, Shilo dives deep into the nuances of the real estate industry, providing insights that are not only intuitive but impactful. 


Trained on millions of hours of calls and equipped with best practices from top real estate agents, Shilo has set a new standard in AI in real estate. It’s not just software; it’s a tool that guides my team to perform at their best.


2. What Shilo.ai Brings to the Table


Shilo.ai is an advanced AI solution tailored specifically for real estate. By analyzing each call, Shilo provides my agents with actionable insights that help them make informed decisions with confidence. 


Unlike generic AI tools, Shilo has been built with a deep understanding of the real estate world, incorporating elements of generative AI to provide nuanced feedback and support. From call transcriptions to sentiment analysis, Shilo gives us a comprehensive view of client interactions, making it easy to pinpoint both successes and areas for improvement. 

Whether I’m working on residential or commercial real estate, Shilo adapts to fit the specific needs of each sector.


3. Key Benefits for My Team

Shilo.ai offers several invaluable benefits that have transformed how we work:

  • Identify Call Patterns: Shilo has helped us understand which conversation techniques work best, allowing my team to continuously improve over time.

  • In-Depth Feedback: Shilo doesn’t just offer surface-level advice—it provides deep, actionable insights rooted in the complexities of real estate.

  • Real-Time Call Grading: Shilo turns every call into a learning experience, grading interactions in real time and highlighting standout moments to inspire my team.

  • Automated Call Summaries: Shilo automatically summarizes each call and integrates it into our CRM, saving us time and ensuring we don’t miss important details.

  • Enhanced Lead Management and Real Estate Marketing: Shilo’s insights support our real estate marketing tasks, ensuring that follow-ups and client communications happen seamlessly.

These features have made Shilo.ai an indispensable asset, empowering my team to continuously deliver top-notch service in an increasingly competitive market.


4. How Shilo.ai Analyzes Our Sales Calls


In real estate, a single phone call can determine whether a lead turns into a client. Shilo.ai has taken the guesswork out of these interactions by analyzing each call to identify areas of strength and improvement. With real-time call grading, my real estate agents receive immediate feedback, enabling them to adjust on the spot and capitalize on successful interactions.


Listening for Patterns

Shilo.ai “listens” to each call, identifying patterns that might go unnoticed otherwise. For example, it picks up on whether an agent is rushing through certain sections of the conversation or not giving the client enough time to respond. 

This level of analysis is possible because Shilo is trained on millions of hours of real estate calls, ensuring that its insights are both accurate and highly relevant.


Providing Immediate Feedback

Shilo.ai doesn’t make us wait for feedback. The real-time grading system highlights moments in the call where improvements could be made, or where my agents excelled. This allows both new and experienced team members to refine their approach with each conversation, which has been a game-changer for us.


Building on What Works

Shilo.ai also helps us replicate success by identifying which phrases or techniques consistently yield positive responses. 

For instance, it might recommend starting a call with a warm question that resonates with clients. By building on these proven tactics, my team can enhance our approach based on what truly works.




5. Fostering a Culture of Continuous Improvement


In my experience, there’s always room for growth, no matter how seasoned an agent may be. Shilo.ai has helped create a culture of continuous improvement within my team.

  • Automated Call Summaries: With Shilo automatically summarizing each call and integrating it into our CRM, it’s easy to track outcomes and spot recurring issues without manual effort.

  • Team Transparency: Real-time call grading allows agents to see how they’re performing in relation to their peers, creating a transparent and supportive environment.

  • Personalized Coaching: Shilo’s AI-driven feedback makes it easy for me to provide targeted coaching. Agents get the guidance they need to improve on specific areas, and the results speak for themselves.

This process has helped my team members develop their skills continuously, ensuring each conversation is better than the last.


6. Empowering Our ISAs with Data-Driven Coaching


Inside Sales Associates (ISAs) are essential to our lead generation and relationship-building efforts. Shilo.ai has empowered our ISAs with targeted feedback, enabling them to excel in even the most challenging interactions.

  • Refining Cold Calls: Shilo’s real-time analysis has helped our ISAs identify the best approaches for cold calling, including how to handle objections and engage potential buyers.

  • Understanding Client Needs: The sentiment analysis feature helps ISAs pick up on subtle cues, leading to more meaningful client interactions.

  • Improving Lead Quality: With real-time feedback and refined techniques, our ISAs generate higher-quality leads, benefiting the entire team.

Shilo.ai’s support has ensured that our ISAs are set up for success, making every call an opportunity for growth.


7. Creating a Collaborative and Learning-Focused Team Culture


Shilo.ai has not only transformed individual performance but also improved our overall team dynamics. It’s fostered a collaborative, learning-focused culture.


Sharing Insights Across the Team

Shilo makes it easy for agents to share insights from their calls, helping the entire team learn from each other. If one agent discovers a successful strategy, they can pass it on, boosting everyone’s productivity.


Encouraging Positive Competition

Access to real-time feedback and performance data has created a healthy level of competition within the team, motivating everyone to improve.


Building Trust Through Transparency

Shilo’s data-backed feedback fosters a culture of trust. When agents see transparent, data-driven feedback, they’re more likely to embrace suggestions and work toward collective growth.



8. Gaining a Competitive Edge in a Crowded Market


In today’s highly competitive real estate landscape, every edge counts. The overall global real estate market was valued at $3.9 trillion in 2023, with projections showing growth to $4.12 trillion by 2024. 


Although AI currently represents only a small portion of this vast industry, its rapid expansion underscores the increasing importance of AI technologies in driving real estate forward. 


Shilo.ai provides insights that allow my team to anticipate client needs, manage objections effectively, and deliver exceptional service, setting us apart from the competition. With predictive analytics, real-time feedback, and actionable insights, Shilo enables us to build lasting client relationships, improve referrals, and enhance our overall reputation in the market.


  • Predictive Analytics: Shilo’s predictive analytics allow us to anticipate client needs based on past interactions, keeping us one step ahead.

  • Effective Objection Handling: AI-driven feedback enables us to handle objections smoothly, boosting agent confidence.

  • Enhanced Client Experiences: Consistent call grading and detailed summaries ensure that agents deliver a top-notch client experience every time.

Shilo.ai has helped us build a reputation for excellence, which in turn has led to better client retention and referrals.


9. Final Thoughts: Shilo.ai is a Game-Changer


Shilo.ai isn’t just another AI sales tool in real estate—it’s a comprehensive solution for real estate agents and companies like mine who want to stay ahead of the game. 


Trained on millions of hours of calls, Shilo combines real-time grading, sentiment analysis, and automated summaries to deliver a complete platform for coaching and performance enhancement. Whether you’re a solo agent or managing a large team, Shilo’s insights can make a profound difference in how you operate.


If you’re ready to take your real estate business to the next level, I recommend booking a demo with Shilo.ai. You’ll quickly see that it’s not just helpful—it’s essential.



Key Takeaways

  • Learning from Every Call: Shilo.ai’s real-time grading turns each call into a valuable learning experience.

  • Automated Call Summaries: Shilo integrates call summaries into our CRM, saving time and capturing essential details.

  • Boosting ISA Performance: Targeted feedback helps ISAs improve lead quality and client engagement.

  • Creating Transparency and Trust: Shilo fosters trust by providing transparent, actionable feedback.

  • Staying Ahead in the Market: Predictive analytics and AI insights ensure our team remains competitive and client-focused.


Shilo.ai has been a transformative partner in my real estate journey, helping my team excel, improve, and grow. If you’re a real estate professional looking to elevate your game, Shilo.ai is the partner you need.

Book a demo today to see how Shilo can drive your success in the real estate industry.